Terms, Privacy, and Other Legal Policies for LAGO Restaurant

Effective Date: 01 April 2026

By accessing or using our website (www.lago-horgen.ch) or services, you agree to comply with these policies. Please read them carefully. If you do not agree to these terms, do not use our website or services.

Privacy Policy

LAGO Restaurant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information (name, email, phone number, etc.)
  • Payment Information (credit card details for reservations)
  • Non-personal Identification Information (IP address, browser type, etc.)
2. How We Use Your Information
  • To process and fulfill reservations or event bookings
  • To send promotional emails (with your consent)
  • To improve our website functionality and user experience
3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent (e.g., when you subscribe to our newsletter or agree to use our services)
  • Contractual necessity (for reservations and services)
  • Legitimate interests (improving services)
4. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or alteration. However, no internet-based transmission is 100% secure.

5. Your Rights

Under the GDPR, you have the right to:

  • Access, correct, and delete your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time (if consented)

To exercise these rights, contact us at [info@lago-horgen.ch].

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookies through your browser settings. By continuing to use our website, you consent to our use of cookies.

Cookies Used:

  • Essential cookies: Necessary for basic site functionality (e.g., session cookies).
  • Analytics cookies: Used for website traffic analysis.
  • Functional cookies: Improve user experience (e.g., remembering language preferences).
  • Third-party cookies: Placed by third-party services like Google Analytics, for analytics and tracking purposes.
7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

8. Updates to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Cookie Policy

Effective Date: 01 April 2026

This website uses cookies to improve your experience and to track website performance.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our site. They help us:

  • Analyze site traffic
  • Personalize your experience
  • Track user behavior and interactions
2. How We Use Cookies
  • Essential cookies: These are necessary for basic site functionality.
  • Performance cookies: Used to analyze traffic and improve our website.
  • Functional cookies: Personalize your browsing experience.
  • Third-party cookies: These are placed by third-party providers, such as Google Analytics, for analytics and tracking. We may use third-party services that place cookies to enhance user experience, personalize content, and track website usage. We do not control the cookies used by these third parties.
3. Managing Cookies

By continuing to use our website, you agree to our use of cookies as described in this policy. You can control cookies by adjusting your browser settings. You can block cookies, but please note that this may impact certain features on our site.

To manage your preferences, you can:

  • Accept all cookies
  • Reject non-essential cookies (e.g., tracking cookies)
  • Change cookie preferences at any time via your browser settings.

If you choose to reject cookies, some parts of the website may not work as intended.

4. Third-Party Cookies

We use third-party cookies to improve site functionality and track user interactions. These include:

  • Google Analytics: Used to analyze site traffic and user behavior.
  • Social Media Plugins: Cookies may be set by social media services (e.g., Facebook, Instagram, Twitter) if you interact with their content on our site.

These third-party services place cookies that are outside our control. Please refer to their respective privacy policies for more details about how they use cookies and manage your data:

Terms and Conditions

Effective Date: 01 April 2026

These Terms and Conditions govern the use of LAGO Restaurant’s website and services. By using our website, you agree to comply with the following terms:

1. Use of Site

You agree to use this website for lawful purposes only and must not use the site in any way that could harm or disrupt the website’s functionality.

2. Intellectual Property

All content on the website, including text, images, logos, and graphics, is the property of LAGO Restaurant and protected by intellectual property laws.

3. Reservations and Cancellations

By making a reservation, you agree to the terms set forth:

  • 24-hour cancellation notice for a full refund.
  • Cancellations within 24 hours may result in the forfeiture of your deposit.
4. Limitation of Liability

LAGO Restaurant is not responsible for any damages arising from the use of the website or services, including indirect, incidental, or consequential damages.

5. Event Bookings

For private events, a deposit is required. Cancellations made 48 hours in advance will receive a refund. Cancellations within 48 hours will forfeit the deposit.

6. Privacy

Your use of the site is also subject to our Privacy Policy.

7. Right to Modify Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.

Refund Policy

Effective Date: 01 April 2026

LAGO Restaurant offers the following refund policy:

1. Event Cancellations
  • Cancellations made 48 hours in advance will receive a full refund.
  • Cancellations within 48 hours may forfeit the deposit.
User-Generated Content Disclaimer

By submitting reviews, comments, or photos to our site, you grant LAGO Restaurant a license to use, modify, and display your content. We reserve the right to remove any content that violates our guidelines.

Contact Information

For any questions or concerns regarding our policies, please contact us:

Email: [info@lago-horgen.ch]
Phone: +41 44 726 27 72
Address: Hirsackerstrasse 46, 8810 Horgen, Switzerland

Right to Modify Policies

LAGO Restaurant reserves the right to update, modify, or change any of the above policies at any time. Any changes will be reflected on this page with the revised effective date.